Privacy Policy

Last Updated: 2026-08-23

Privacy at a Glance

  • What we collect: Identity, payment, and technical device data.
  • Why we collect it: To manage your account, prevent fraud, and process payments.
  • Who sees it: Only our internal team and trusted service partners. We never sell your data.
  • How long we keep it: For the life of your account and as required by PH law.
  • Your control: You can request access or deletion via our support channels.

1. Introduction and Scope

Welcome to worldbet. This Privacy Policy explains how we handle personal information when you use our platform. This policy applies exclusively to users within the Philippines.

This policy governs the data collected on our official domain. Please note that if you click on links to third-party websites or external services, we are no longer responsible for the privacy practices of those external sites. We encourage you to read the privacy policies of any third-party service you interact with.

2. Personal Information We Collect

To provide a secure and compliant gaming environment, we collect the following categories of data:

Account & Identity

Information provided during registration to establish your identity and manage your account access.

Verification Documents

Documents used for KYC (Know Your Customer) processes to verify age and residency.

Payment Data

Details required to process deposits and withdrawals via our partner payment providers.

Gaming Activity

Records of bets, wins, losses, and transaction history to ensure fair play and account accuracy.

Technical Data

IP addresses, browser type, device identifiers, and operating system for security and optimization.

Communications

Records of interactions with our support team to resolve queries and improve service.

3. How We Collect Data

We collect information through three primary channels:

  • Directly from you: When you register an account, update your profile, or contact support.
  • Automatically: Through cookies and similar technologies while you navigate our site.
  • Partner Providers: From verification and payment service providers who help us validate your information.

4. Why We Use Data

Your data is used strictly for the following purposes:

  • Account Management: Creating, maintaining, and securing your user profile.
  • Financial Transactions: Processing deposits and withdrawals and preventing payment fraud.
  • Compliance: Verifying that users are of legal age and preventing multi-accounting.
  • Platform Optimization: Personalizing the user interface and improving site performance.
  • Legal Obligations: Meeting the requirements of gambling and anti-money laundering laws in the Philippines.
  • Marketing: Sending promotions and updates, but only if you have explicitly opted in.

5. When We Share Data

We do not sell your personal data to third parties. We only share information with:

  • Service Providers: Payment processors, identity verification services, and technical infrastructure providers.
  • Legal Authorities: When required by applicable law or to comply with a valid legal request from regulatory bodies.

6. How We Protect Data

We employ industry-standard security measures to keep your data safe:

  • Encryption: Data transmitted between your device and our servers is encrypted.
  • Access Control: Strict internal protocols ensure only authorized personnel can access sensitive data.
  • Payment Isolation: Sensitive payment details are handled by secure partner gateways to minimize our direct exposure.
  • Monitoring: Continuous monitoring for unusual activity to detect and prevent unauthorized access.

7. Cookies and Tracking

We use cookies to enhance your experience and analyze site traffic. For detailed information on the types of cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

Depending on your jurisdiction, you have the following rights regarding your data:

  • Access & Correction: Request a copy of your data or correct inaccuracies.
  • Deletion: Request that we delete your personal information.
  • Portability: Request your data in a structured, machine-readable format.
  • Objection: Object to specific types of data processing or withdraw consent for marketing.

To exercise these rights, please contact our support team via the channels available on the Support page.

Important: Please be aware that even after an account is closed, we are required to retain certain transaction and identity data to comply with gambling regulations and anti-money laundering laws.

9. How Long We Retain Data

We retain your personal data for as long as your account remains active. Once an account is closed, we keep the necessary data for the period required by applicable law in the Philippines to meet regulatory, auditing, and legal obligations.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, we will take immediate action to close the account and remove the associated personal data.

Parents or guardians who believe a minor has created an account may report this via our Support page.

11. Cross-Border Transfers

To provide our services, some of our technical and payment providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data during these transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be published on this page. We recommend checking the "Last Updated" date at the top of this page periodically to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy and the handling of your personal data, please reach out to us through the official contact methods listed on our Support page.